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RAG search, conversational lead intake, and support deflection that cite your sources.

On-site AI UX, Search & Support

Stop shipping generic chatbots. We connect your docs, product data, and workflows to RAG pipelines with observable behavior and handoff paths.

↓ 70%

Lead qualification time

30–40%

Support deflection

+25%

Self-serve conversion

Why teams choose this pillar

  • Qualify leads and book handoffs directly from site experiences.
  • Deflect repetitive support tickets with cited answers.
  • Give buyers guided flows that boost conversion without extra headcount.

Core offers

High-impact workstreams

RAG Site Search with Citations

Semantic + keyword search spanning docs, blog, and catalog with traceable sources.

Conversational Lead & RFQ Agent

Intakes requirements, scores fit, and routes to CRM with transcripts.

Support Deflection & Helpdesk Integration

Summarizes KBs, routes escalations, and syncs with Zendesk/Freshdesk.

Personalized On-page Experiences

Segment-aware hero/copy swaps, glossary tooltips, and guided purchase quizzes.

Quick-win patterns

Launch in 1–3 weeks

On-page Glossary Toolkit

Tooltip library for jargon-heavy industries, fed by your internal glossary.

Privacy & Cookie Classifier

Explains consent categories and updates banners dynamically.

Release Notes Summarizer

Turns PRs or changelogs into human-readable release pages.

Deliverables you can expect

  • Embeddings pipelines + data governance docs
  • UI components (chat, search, quiz) with analytics instrumentation
  • CRM/helpdesk integrations + playbooks
  • Safety + escalation policies for each agent

How we run it

  1. 1Use-case Discovery & Guardrails
  2. 2Data prep + Evaluation Harness
  3. 3Agent Build + UI Integration
  4. 4Pilot, Analytics & Iteration

Technologies & tooling

Vercel AI SDK / LangChainPinecone / Supabase VectorAzure AI SearchNext.js Server ActionsZendesk / HubSpot / SalesforcePostHog / Amplitude

Where it delivers best

  • B2B SaaS
  • Manufacturing
  • Professional services
  • Education/learning platforms

Ready to tackle on-site ai ux, search & support?

Bring your KPI and constraints—we’ll send back a milestone plan, recommended team shape, and fixed investment range within 48 hours.

Book a discovery call